Aidbase
AI-Powered support for your SaaS startup.
Description
Aidbase provides a comprehensive AI-powered support solution designed specifically for SaaS startups. It aims to streamline customer support operations, allowing businesses to focus more on growth. The platform leverages OpenAI technology to deliver a suite of tools including an AI chatbot, a knowledge base builder, an AI-assisted ticketing system, and a unified email support inbox.
The core functionality revolves around automating customer interactions and support processes. Businesses can train the AI chatbot on their specific data, such as website content, documentation, PDFs, videos, and previous support tickets, enabling it to provide relevant, human-like responses 24/7. Aidbase also facilitates the creation of custom ticket forms, manages incoming support emails within a single inbox, and helps build searchable knowledge bases. Integration capabilities allow connection with existing tech stacks through SDKs, APIs, and webhooks.
Key Features
- AI Chatbot: Trainable on custom data (website, docs, tickets) for automated, human-like support.
- AI-Assisted Ticketing: Handles support tickets and emails faster with AI suggestions based on knowledge base and past tickets.
- Unified Inbox: Manages all support emails and tickets from a single interface.
- Knowledge Base Builder: Creates searchable FAQs and knowledge bases for users and support agents.
- Integrations & API: Connects with tools like Slack, Zapier, Notion via SDKs, APIs & Webhooks.
- Customization & Branding: Adapts chatbot, ticket forms, and emails to match company style and tone.
- No-Code Deployment: Allows easy embedding of chatbot and ticket forms on websites or apps without coding.
- Knowledge Gap Identification: Surfaces questions the AI cannot answer to improve training data.
Use Cases
- Automating customer service for SaaS businesses
- Reducing support team workload and response times
- Providing 24/7 customer support via AI chatbot
- Centralizing customer queries through ticketing and email inbox
- Building and maintaining a self-service knowledge base
- Improving support efficiency with AI assistance
- Integrating customer support into existing workflows
Frequently Asked Questions
Can I use Aidbase for free?
Aidbase offers a 7-day free trial on all paid plans. After the trial period, you will need to subscribe to a paid plan to continue using the service.
Can I invite my team to Aidbase?
Yes, you can invite your team members to collaborate within your Aidbase workspace. The number of team members allowed depends on your chosen plan.
How do you handle payments?
Payments are handled through Stripe, accepting any credit or debit card.
What if I change my mind about my subscription?
You can upgrade, downgrade, or cancel your subscription at any time directly from your account.
What if I need help using Aidbase?
If you need assistance, you can contact the Aidbase support team via the ticket form within the application.
You Might Also Like
1Price
Free TrialMultiply SaaS Revenue with Sweet Spot Pricing
AI Profile Picture Generator
Pay OnceAI-generated Profile Pictures
Tracking
Contact for PricingPioneers of Saudi-Made Tracking Devices in Kingdom
Zefram
Free TrialIt’s Company Data Made for you, you badass
ImageCraft AI
FreemiumCreate stunning, unique images instantly with the power of AI.