Answerly

AI-First Customer Support.

Freemium

Description

Answerly offers an AI-first customer support platform designed to enhance user engagement. This tool allows businesses to deploy AI chatbots that can be trained rapidly using diverse data sources such as websites, documents (PDF, DOC, CSV), spreadsheets, text files, QA pairs, and even YouTube videos. The platform facilitates seamless data collection through integrated forms guided by the AI and enables customers to book meetings directly within the chat interface using embedded calendars.

Users can customize the chatbot's appearance (widget) and personality (assistant) to align with their brand identity and leverage various AI models from providers like OpenAI, Mistral, Anthropic, Gemini, and more. Answerly supports features like knowledge base integration via a 'Knowledge Hub', webhook triggers for custom actions, and collaboration tools for teams to manage the chatbot effectively. It aims to provide accurate and engaging responses, including images ('Visions') and links ('Link References'), improving overall customer satisfaction and support efficiency.

Key Features

Flexible AI Training: Train chatbots using QA Pairs, Websites, Google Sheets/Docs, PDFs/DOCs/CSVs, Text Files, or YouTube Videos.
Seamless Data Collection: Gather user information through customized forms guided by the AI agent.
AI Meeting Booking: Embed calendars directly within the chat for easy appointment scheduling.
Multi-Model Support: Choose from various AI providers like OpenAI, Mistral, Anthropic, Gemini, Groq, and more.
Knowledge Hub: Centralized management for chatbot knowledge and content.
Widget & Assistant Customization: Tailor the chatbot's appearance, name, and personality.
Rich Responses: Provide answers with images (Visions) and relevant web links (Link References).
Collaboration & Sharing: Features workspace collaboration, link/QR code sharing, and CNAME support.
Developer Tools: Includes Webhooks and an SDK for advanced customization and integration.