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Be My Eyes

Connects blind or low vision users with volunteers and AI for visual assistance.

Freemium
Screenshot of Be My Eyes

Description

Be My Eyes facilitates greater independence for people who are blind or have low vision by connecting them with a global community of sighted volunteers and advanced AI through a smartphone app. Users can initiate a live video call to receive visual assistance for various tasks, from reading labels to navigating surroundings. The service operates 24/7 and is available in numerous languages across many countries.

In addition to volunteer support, Be My Eyes incorporates an AI-powered feature, Be My AI™, capable of describing images submitted by the user. The platform also includes a Service Directory, connecting users directly with businesses for specialized customer support. Furthermore, Be My Eyes offers solutions for businesses aiming to enhance their customer service accessibility and create more inclusive workplaces for employees with visual impairments.

Key Features

  • Live Video Connection: Connects blind and low-vision users with sighted volunteers in real-time.
  • AI Image Description (Be My AI™): Provides AI-generated descriptions of images captured by the user.
  • Global Volunteer Network: Access to millions of volunteers worldwide.
  • 24/7 Availability: Offers support around the clock.
  • Free and Unlimited Calls: Core service is free for blind and low-vision users.
  • Service Directory: Connects users with partner companies for specialized assistance.
  • Multi-language Support: Available in over 180 languages.
  • Anonymity: Protects user privacy during volunteer calls.
  • Cross-Platform Availability: Accessible via mobile app, Windows, and potentially smart glasses.
  • Business Solutions: Offers tools for companies to improve accessibility.

Use Cases

  • Receiving descriptions of surroundings or objects.
  • Reading labels, instructions, mail, or menus.
  • Navigating new or unfamiliar places.
  • Identifying colors, clothing items, or products.
  • Getting technical support via the Service Directory.
  • Assisting with daily tasks requiring sight.
  • Enhancing customer service accessibility for businesses.
  • Improving workplace accessibility for visually impaired employees.

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