Callin.io

Leverage voice AI technology to drive your business ahead

Other

Description

Callin.io provides sophisticated AI phone agents designed to manage both inbound and outbound communication for businesses of various sizes. The platform features ready-to-deploy solutions like an AI Receptionist for handling missed calls and booking appointments, and an AI Sales Agent focused on lead conversion through conversational interactions integrated with CRM systems. For unique requirements, Callin.io offers fully customizable AI agents and a white-label option, allowing businesses to brand the AI call handling service as their own with per-second billing.

The core technology utilizes conversational AI to perform tasks such as answering frequently asked questions around the clock, capturing lead details during calls, following up on incomplete applications, and sending proactive reminders for payments or appointments. It supports multiple languages, integrates with existing CRM and call center technologies via platforms like Zapier and Make.com, and provides real-time call transcripts and analytics. This enables businesses to scale their customer service operations efficiently, expand service hours without increasing headcount, and enhance overall customer satisfaction.

Key Features

AI Receptionist (Inbound): Answers missed calls 24/7, captures leads, and assists with appointment bookings.
AI Sales Agent (Outbound): Engages leads conversationally, integrates with CRMs, and handles customer/employee calls.
Custom AI Phone Agents: Tailored voice agents built to meet specific business requirements.
White-label AI Calls: Offer AI call handling under your brand with per-second billing.
Multilingual Capabilities: Supports multiple languages for global customer interaction.
CRM & Automation Integration: Seamlessly connects with CRMs and tools like Zapier, Make.com, and Google Calendar.
Enhanced Data Collection: Provides real-time call transcripts and actionable insights.
Scalability: Equipped to handle call volumes ranging from 100 to over 100,000.
24/7 Availability: Ensures continuous customer support and operational tasks execution.
Multi-channel Engagement: Complements calls with SMS, WhatsApp, email, or instant messages.
SIP Trunking: Offers cost-effective calling options.

Use Cases

Automated Customer Service
24/7 After-hours Support
AI-Powered FAQ Handling
Conversational Marketing Outreach
Inbound Lead Capture & Qualification
Automated Appointment Scheduling
Document & Application Follow-up
Payment & Appointment Reminders
Proactive Customer Updates
Membership Renewal Campaigns
White-label Call Center Solutions
AI Cold Calling & Sales Outreach
Scaling Call Operations

Frequently Asked Questions

What are the different pricing plans available?

Callin.io offers a Basic plan at $30/month including 215 minutes and multi-language support, and an Elite plan with custom pricing for features like white-labeling, unlimited assistants, advanced integrations, and premium support.

Can I purchase individual minutes without a subscription?

Yes, you can purchase minutes on a pay-as-you-go basis without committing to a monthly plan.

Is there a free trial available?

Yes, Callin.io provides a 3-minute free trial allowing you to test all features.

Can I access call transcripts and recordings?

Yes, both call transcripts and recordings are available for retrieval.

Can the voice assistant perform actions after a call?

Yes, the AI can schedule appointments via Google Calendar integration, send personalized emails and SMS, and connect with other apps through Make.com and Zapier for further automation.