Chatamo

The world's easiest bot creator for small organisations

Freemium

Description

Chatamo provides a platform for small organizations to easily build and deploy intelligent chatbots and voice bots without requiring extensive scripting knowledge. Users can initiate the process by uploading common customer questions and answers, allowing Chatamo's natural language AI to automatically generate conversational dialogue and fill in the gaps. The platform supports diverse response formats, including text, images, videos, interactive buttons, and maps, enabling engaging and informative customer interactions.

A key benefit of Chatamo is its multi-channel deployment capability. Bots created once can be deployed across various platforms such as Facebook Messenger, Skype, Viber, Alexa, Google Home, web chat interfaces, and even email, ensuring consistent service wherever customers are. The system features automatic language detection, capable of responding in over 100 languages, catering to a global audience. Additionally, Chatamo allows businesses to broadcast targeted news and offers to users who have engaged with the bot and provides valuable insights into customer interactions, including usage patterns, popular queries, click-through rates, and even sentiment analysis, all while adhering to GDPR compliance standards.

Key Features

Auto-generate dialogue: Upload common Q&As and let the AI generate natural language conversations.
Multi-channel deployment: Deploy bots across messaging apps (Facebook, Viber, Skype), voice devices (Alexa, Google Home), web chat, and email from a single setup.
Multilingual support: Automatically detects and responds in over 100 languages.
Rich media responses: Utilize text, images, videos, buttons, and maps in bot answers.
Broadcast capabilities: Schedule and send targeted messages to bot users.
Customer insights: Access real-time analytics on usage, click-throughs, transcripts, and customer emotion.
GDPR Compliance: Offers full consent control and options for encrypted anonymisation.