Chatbeam

Add AI superpowers to your website.

Freemium

Description

Chatbeam offers an AI-driven chatbot which integrates seamlessly with business websites to automate customer support and optimize visitor engagement. With advanced features such as a customizable knowledge base, embedded document support, team collaboration tools, and analytics, Chatbeam enables organizations to efficiently resolve customer queries and minimize support tickets.

The platform's scalable pricing makes it suitable for small teams and large enterprises alike, offering free and paid plans that adapt as your business grows. Chatbeam uses your company's data and knowledge resources to deliver accurate, context-aware assistance to website visitors in real time.

Key Features

AI Agent (Orb): Automates business customer support through chat
Knowledge Base: Centralizes up to unlimited articles for reference
Embedded Documents: Supports unlimited document inclusion for AI training
Branding Removal: Offers unbranded chat experience on paid plans
Custom Domain: Enables chat integration under custom business domains
Team Collaboration: Allows multiple users to manage support and knowledge
Priority Support: Provides advanced customer service on top plans
Advanced Analytics: Delivers insights into support and engagement metrics

Use Cases

Website customer support automation
Reducing support ticket volume
Lead generation and visitor conversion
Centralizing business knowledge base
IT and repair service support
Estate agency automated responses
SaaS website help desk

Frequently Asked Questions

What are messages?

Messages are used each time you generate an AI response. One message equals one response generation and are the primary way usage is measured.

Can I change plans anytime?

Yes, you can upgrade or downgrade your plan at any time, with changes effective at the start of the next billing cycle. Upgrading provides immediate access to new features.

How does the AI know about my business?

The AI learns about your business by training on your provided data, such as uploaded documents and example responses, to better understand your specific needs.

What happens if I run out of messages?

If you run out of messages, you can upgrade to a higher plan with more messages or wait until your next billing cycle when your message allocation resets.