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Lyssna

Let user research be your superpower

Freemium
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Description

Lyssna empowers organizations to conduct effective user research at scale. The platform streamlines the entire research process, from creating studies and surveys to recruiting ideal participants using extensive demographic and psychographic filters. Lyssna supports a variety of methodologies, including moderated interviews, unmoderated tests, and in-depth surveys, helping teams gather valuable feedback with speed and efficiency.

Enhanced with robust analysis tools and seamless integrations, Lyssna transforms qualitative and quantitative data into actionable insights to inform better product and design decisions. The solution emphasizes security, compliance, and team collaboration, making it a trusted choice for professionals seeking to understand and prioritize user needs.

Key Features

  • Study Creation: Design moderated interviews, unmoderated tests, and surveys for user research
  • Participant Recruitment: Access a vetted panel of 690,000+ with 395+ demographic and psychographic filters
  • AI-Generated Insights: Transform collected feedback into actionable summaries automatically
  • Flexible Testing Methodologies: Support for usability, prototype, preference, card sorting, tree testing, and more
  • Live Website and Prototype Testing: Test Figma prototypes and live websites to evaluate user experience
  • Integrated Scheduling and Management: Effortlessly schedule and manage interviews, sessions, and participant recruitment
  • Secure and Compliant: SOC 2 and GDPR compliant with single sign-on and customizable password policies
  • Rich Reporting and Analysis: Identify patterns, trends, and validate assumptions in user feedback
  • Comprehensive Integrations: Connect with Zoom, Google Calendar, Microsoft Teams, Outlook, and Figma
  • Template Library: Start quickly with pre-designed research templates for common scenarios

Use Cases

  • Validating early-stage prototypes with user feedback
  • Testing website usability and navigation effectiveness
  • Recruiting targeted participants for B2B or B2C studies
  • Optimizing ecommerce user flows and online shopping experiences
  • Evaluating product pricing models through tailored surveys
  • Improving information architecture with card sorting and tree testing
  • Assessing and enhancing marketing campaign concepts
  • Refining email subject lines to boost open rates and engagement

Frequently Asked Questions

Are panel responses included in my subscription?

Panel responses are priced separately from the subscription on all plans.

Is there a minimum subscription term?

There is no minimum subscription term required.

How does the Free plan work?

The Free plan allows small teams to conduct unlimited tests, surveys, and interview studies with limited seat and response allowances.

Can I purchase additional seats?

Additional seats can be purchased on paid plans, with seat limits depending on the selected plan tier.

Is Lyssna GDPR compliant?

Yes, Lyssna is committed to GDPR compliance and protecting user data privacy.

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