Clyde
One platform for AI-powered warranties & shipping protection
Description
Clyde, now part of Cover Genius, provides an integrated platform designed to enhance the e-commerce customer journey through comprehensive protection solutions. It enables online merchants to offer extended warranties, seamless product registration, and global shipping protection, including tracking and insurance, all managed from a single interface. The platform leverages artificial intelligence to deliver optimized pricing and dynamic product recommendations, aiming to increase conversions and maximize revenue for businesses.
Designed for effortless integration, Clyde supports various e-commerce setups, including major platforms like Shopify, Magento, Salesforce, and BigCommerce, via API and SDK options. It handles the entire lifecycle, from optimized offer placements at critical touchpoints (checkout, post-purchase, registration) to automated claims processing with instant payouts. With licenses and authorizations across the US and over 60 countries, Clyde facilitates global expansion while ensuring customers receive consistent protection and a positive experience, reflected in its high customer satisfaction ratings.
Key Features
- Unified Platform: Manage extended warranties, registration, and shipping protection.
- AI-Optimized Pricing: Uses AI for dynamic pricing and item categorizing to maximize revenue.
- AI-Powered Recommendations: Suggests relevant protection plans dynamically.
- Global Coverage: Licensed in all 50 US states and 60+ countries.
- Seamless Integration: Pre-built integrations for major e-commerce platforms (Shopify, BigCommerce, etc.) plus API/SDK options.
- Automated Claims Resolution: Features hassle-free claims processing with instant payouts.
- Optimized Offer Placements: Embed protection offers at checkout, post-purchase, and registration.
- Shipping Protection & Tracking: Provides comprehensive shipping insurance with tracking capabilities.
Use Cases
- Increase average order value (AOV) for online stores.
- Boost customer loyalty and repeat purchases through protection plans.
- Offer extended warranties and product protection seamlessly.
- Provide global shipping insurance and tracking for e-commerce orders.
- Simplify the product registration process for customers.
- Expand e-commerce sales globally with compliant protection offerings.
- Automate customer issue and claims resolution related to products.
- Optimize protection plan pricing and offerings using AI.
