Concierge

The customisable AI chatbot that answers website visitor questions instantly to increase conversion.

Free Trial

Description

Concierge is an AI-powered tool enabling businesses to deploy a bespoke ChatGPT-like chatbot on their websites. This intelligent assistant is designed to significantly enhance the user experience by providing immediate, accurate answers to visitor inquiries. It learns directly from the content provided by the business, such as website pages, uploaded PDF documents, and other text-based materials, ensuring responses are always relevant and on-brand. The core objective of Concierge is to help businesses increase website conversion rates, boost user engagement, and reduce the time visitors spend searching for information.

The platform emphasizes ease of use, with a straightforward setup process that typically involves embedding a simple code snippet, making it accessible without requiring advanced development skills. Concierge offers extensive customization options, allowing users to modify the chatbot's visual appearance, including colors, fonts, and imagery, as well as its conversational style and personality. This ensures the chatbot seamlessly integrates with the existing brand identity. Additionally, Concierge includes an inbox feature for monitoring all user questions and chatbot interactions, providing valuable insights into visitor needs and chatbot performance.

Key Features

Full Interface Customization: Control colors, fonts, chatbot images, and overall appearance to match your brand.
Conversational AI Personality: Define the chatbot's tone and personality to align with your brand voice.
Content-Based AI Training: Use your website content, PDFs, and other text documents to train the chatbot for accurate, contextual answers.
Simple Code Snippet Embedding: Integrate the chatbot easily onto any website page with a copy-paste code, no development required.
Unified Chat Inbox: Monitor and manage all visitor questions and chatbot conversations in one consolidated place.

Use Cases

Instantly answering website visitor questions
Increasing website conversion rates
Reducing visitor browsing and information search time
Boosting site engagement and user interaction
Modernizing website user experience with AI assistance
Providing 24/7 automated customer support
Guiding new site visitors and warming up leads

Frequently Asked Questions

What is Concierge and who is it for?

Concierge is an AI-powered chatbot designed to answer your website visitors’ questions quickly and accurately, boosting engagement and conversions. It’s perfect for businesses of all sizes seeking a more modern, user-friendly way to support customers online.

How do I set up Concierge on my website?

Getting started is straightforward—simply copy and paste the lightweight code snippet given to you into your site. There’s no need for advanced technical skills; most people have it live and operational in just a few minutes.

Can I use my own content to train the chatbot, and how does that work?

Absolutely. Concierge can learn from various sources—your website pages, PDFs, and FAQs—so it provides answers tailored to your brand and products. You can easily upload or link materials in your account dashboard, and the AI uses that information to respond to visitors’ questions accurately.

How flexible is Concierge’s customisation for branding and personality?

You can personalise virtually every aspect of the chatbot. Change colours and fonts, refine the tone to match your company’s voice, and adjust the flow of conversations. This ensures the chatbot feels like a seamless extension of your brand.

Does Concierge integrate with other tools, and how do I track its performance?

Concierge is currently in the process of building integrations with popular platforms like CRMs, email marketing tools, or support systems. For now, you can monitor your chatbot’s activity—such as conversation volume and unanswered questions—through the inbox and dashboard, helping you fine-tune performance and customer engagement.