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DentalFlow

Put an end to missed calls.

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Description

DentalFlow streamlines the front desk operations of dental practices by automatically answering missed or after-hours phone calls and managing appointment bookings directly within your existing practice management system. With industry-leading security features and full HIPAA compliance, it safeguards patient data while offering seamless integration with popular dental software platforms.

Built to adapt through white-glove onboarding and customizable call scripts, DentalFlow personalizes interactions for each practice, prioritizes human-in-the-loop oversight, and ensures a reliable and professional patient experience at all times.

Key Features

  • Customized Assistants: Personalized to match your practice’s workflow and communication style
  • Instant Knowledge Training: Import all practice information for quick assistant onboarding
  • Tailored Call Scripts: Easy customization of scripts and call flows
  • Call Transfer Capability: Transfers calls to staff for emergencies or as needed
  • Seamless PMS Integration: Integrates with major practice management systems for hassle-free appointment handling
  • HIPAA-Compliant Security: Full compliance and secure encryption for all patient communications
  • Human-in-the-Loop Control: Staff approval required before finalizing appointments, with flagged follow-ups
  • White-Glove Onboarding: Supportive setup and a user-friendly dashboard
  • Secure Guardrails: Ensures conversations remain professional and compliant

Use Cases

  • Answering missed or after-hours calls for dental offices
  • Booking, rescheduling, or cancelling dental appointments
  • Managing front desk call overflow
  • Transferring urgent calls to dental staff
  • Maintaining HIPAA-compliant communication with patients
  • Personalizing call handling for each dental practice

Frequently Asked Questions

Is DentalFlow compatible with existing dental software?

Yes, DentalFlow seamlessly integrates with leading practice management systems and phone providers to manage appointments efficiently.

Is my patients’ data and PHI secure with DentalFlow?

DentalFlow ensures all patient data and PHI is protected with secure encryption and is fully HIPAA compliant.

Does DentalFlow answer all my calls?

DentalFlow handles unanswered and after-hours phone calls, ensuring your patients always have support.

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