DentalGenius

AI-Powered Digital Assistant for Dental Practices

Contact for Pricing

Description

DentalGenius serves as an advanced digital assistant designed specifically for dental practices, aiming to reduce routine administrative tasks and enhance personal patient care. It automates patient communication by engaging in natural conversations via WhatsApp, available anytime, including outside standard opening hours and on weekends. This allows dental staff to dedicate more time to direct patient care and complex practice management duties.

The AI assistant manages various tasks such as scheduling, modifying, and canceling appointments, registering new patients, and handling late arrivals according to the practice's specific policies. It can also provide patients with clear information about treatments, including costs, answer frequently asked dental questions, and share preventative oral hygiene tips. DentalGenius integrates seamlessly with existing practice software and includes a smart handover function, escalating complex issues to human staff only when necessary, ensuring efficient workflow and continuous patient support.

Key Features

Automated Patient Communication: Engages patients via WhatsApp in natural, expert conversations.
24/7 Availability: Operates continuously, including evenings and weekends.
Appointment Management: Handles scheduling, changes, and cancellations automatically.
New Patient Registration: Simplifies and automates the intake process for new patients.
Latecomer Management: Manages late arrivals according to predefined practice policies.
Treatment Information & Q&A: Provides details on procedures, costs, and answers common dental questions.
Preventive Care Tips: Shares advice for maintaining good oral hygiene.
Smart Handover: Escalates complex inquiries or situations to human staff when needed.
Practice Software Integration: Connects seamlessly with existing dental practice management systems.
Multi-language Support: Communicates effectively in over 90 languages.
Custom Practice Training: Tailored specifically to the needs and policies of each dental practice.

Use Cases

Automating appointment scheduling and reminders.
Handling patient inquiries outside of office hours.
Streamlining the new patient registration process.
Providing instant answers to common dental questions.
Managing appointment changes and cancellations efficiently.
Educating patients about treatments and costs.
Reducing administrative workload for front-desk staff.
Improving patient engagement with proactive communication.

Frequently Asked Questions

Are my patient details safe with DentalGenius?

Yes, DentalGenius prioritizes privacy, uses secure Dutch data centers, benefits from Microsoft Azure security, and data is processed only according to your requests and their privacy policy.

What support does the practice receive after implementation?

Practices receive 24/7 support, free updates for new features, and on-location onboarding as part of the service.

Does DentalGenius work with my current systems?

Yes, DentalGenius is designed to integrate effortlessly with your existing practice software.

Will personal contact with my patients be maintained?

Yes, by handling routine communication, DentalGenius frees up your team to focus more on personal interaction and complex patient care needs.