Dodo

The AI Receptionist for Your Veterinary Clinic.

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Description

Dodo provides veterinary clinics with an advanced AI receptionist designed to manage client communications around the clock. This system autonomously handles calls, text messages, and emails, ensuring that no client interaction is missed, regardless of the time of day. It aims to streamline front desk operations, allowing clinic staff to focus on patient care rather than administrative tasks. By intelligently navigating client inquiries, scheduling appointments, and even detecting emergencies, Dodo helps improve operational efficiency and client satisfaction.

The platform integrates smoothly with existing Practice Management Information Systems (PIMS) and phone setups, typically within a few hours, minimizing disruption to clinic workflows. Dodo is built to understand specific clinic information, such as opening hours and services, and can manage complex tasks like appointment balancing and prescription refill requests. It also analyzes 100% of client interactions to provide insights into client needs and service demand, contributing to overall practice growth and enhanced client engagement.

Key Features

24/7 Autonomous Communication: Handles client calls, texts, and emails automatically, day and night.
Appointment Scheduling: Intelligently balances new and existing appointments without double-booking.
Seamless PIMS Integration: Reads and writes into major Practice Management Information Systems in real-time.
Emergency Detection & Routing: Auto-detects emergencies from client communications and forwards them appropriately.
FAQ Answering: Knows practice-specific information like hours and address to answer client questions.
Prescription Refill Management: Processes prescription refill requests, generating additional refills.
Client Registration: Handles new client sign-ups directly without needing website redirection.
Intelligent Reminders: Sends smart follow-ups to clients for appointments or other necessary actions.
Keep Existing Phone Number: Integrates with your current phone system, allowing you to keep your numbers.
Quick And Easy Setup: Can be integrated into clinic infrastructure within 1-2 hours.
Client Interaction Analysis: Meticulously examines every interaction to reveal sought-after services and engagement drivers.

Use Cases

Automating front desk operations for veterinary clinics to save staff time.
Providing 24/7 client support and inquiry handling without hold times.
Efficiently scheduling and managing veterinary appointments, preventing double-bookings.
Handling prescription refill requests automatically.
Managing new client registrations seamlessly.
Detecting and routing urgent care and emergency calls promptly.
Reducing client wait times and the number of follow-ups due to unresolved questions.
Analyzing client interactions to identify popular services and areas for practice improvement.

Frequently Asked Questions

How expensive is Dodo?

Our pricing adapts to your clinic’s size and needs. Smaller clinics benefit from a simple fixed fee, while larger clinics and clinic networks enjoy usage-based pricing designed to match their scale and operational structure.

How quickly can you integrate into our practice?

Dodo can be integrated into your clinic’s infrastructure in 1-2 hours.

Who is the team behind Dodo?

We are 3 Stanford engineers building the intelligence layer that will replace administrative overhead in healthcare.

How secure is Dodo?

Dodo is built on a secure and reliable platform. We prioritize protecting customer data with a commitment to privacy, security, and transparency. This includes using industry-recognized LLMs to minimize risks, not training on your specific data, ensuring compliance-centered AI, and testing for bias and undesirable outputs.