FactFinder
The joy of finding
Description
FactFinder is an advanced AI solution designed to revolutionize the eCommerce landscape by optimizing product discovery and search functionalities. It empowers online businesses, both B2C and B2B, to significantly improve customer experiences, leading to higher conversion rates and increased customer loyalty. The platform leverages a combination of artificial intelligence and human intelligence to deliver personalized results that resonate with shoppers, ensuring they can easily find what they are looking for.
With a comprehensive suite of tools, FactFinder offers capabilities such as intelligent search, dynamic filtering, customizable ranking rules, and in-depth analytics. It also provides robust personalization features, AI-driven product recommendations, geo-targeting to connect online and physical stores, customer-specific pricing, and a predictive basket to anticipate repeat purchases. This flexible and headless compatible platform provides eCommerce teams with both automation and control, helping them achieve greater results with less effort and deliver superior shopping experiences.
Key Features
- Product Discovery: Intelligent solution with search, filters, ranking rules, and analytics ensuring customers easily find products.
- Personalization: AI-powered 1:1 real-time content tailoring for individual customers to drive sales.
- Recommendations: AI-analyzed clicks, carts, purchases, and sales data generate real-time, personalized 1:1 product recommendations for upselling/cross-selling.
- Geo: Connects shoppers to nearby products, transforming multichannel businesses into seamless omnichannel experiences.
- Customer-Specific Pricing: Displays dynamic, personalized pricing and discounts, with real-time inventory and price change capabilities.
- Predictive Basket: AI-powered solution that accurately predicts products likely to be repurchased in a session after a customer's second visit, increasing AOV.
Use Cases
- Enhancing product discovery in online stores
- Personalizing customer shopping experiences in real-time
- Increasing eCommerce conversion rates and sales
- Maximizing upselling and cross-selling with AI recommendations
- Implementing omnichannel strategies by connecting online and physical stores
- Offering dynamic and customer-specific pricing for B2C and B2B
- Automating repeat purchase suggestions with predictive analytics
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