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Flexkeeping

Hotel Operations Platform for Productivity & Collaboration

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Description

Flexkeeping is a modern digital platform designed to transform hotel operations by automating routine tasks and enabling seamless collaboration among staff. Built for housekeeping, maintenance, and guest service management, it supports teams in delivering efficiency and consistent service across all property types. By integrating with leading PMS platforms and offering robust analytics, Flexkeeping empowers hotels to optimize resources, reduce manual workload, and enhance overall guest experience.

The platform also provides easy onboarding and dedicated support to ensure a smooth transition for hotel teams. With its suite of tools, Flexkeeping allows hospitality professionals to manage daily operations proactively, cut costs, and maintain superior service standards.

Key Features

  • Housekeeping Suite: Manage cleaning schedules, tasks, and staff assignments digitally.
  • Maintenance Suite: Report, track, and resolve maintenance issues efficiently.
  • Front Office: Streamline front desk processes and guest interactions.
  • Automated Services: Automate routine hotel operations to increase productivity.
  • SOPs: Manage and distribute standard operating procedures.
  • Task Management: Assign, monitor, and complete tasks across all departments.
  • Checklists: Create and use digital checklists for process consistency.
  • Chat: Facilitate instant communication among hotel staff.
  • Lost & Found: Log and track lost and found items seamlessly.
  • Guest Service Management: Handle guest requests and incidents with transparency.
  • Guest Feedback Management: Collect and manage guest feedback to improve service.
  • Analytics: Generate reports and gain insights into operational trends.
  • Integrations: Connect seamlessly with various PMS platforms including Oracle, Cloudbeds, Apaleo, and more.

Use Cases

  • Automating hotel housekeeping tasks
  • Managing and resolving maintenance issues
  • Improving team communication and collaboration
  • Tracking guest feedback and requests
  • Conducting front office and guest services digitally
  • Implementing digital checklists for operations
  • Integrating with PMS platforms for streamlined operations

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