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Flowly.ai

Engaging conversations that generate leads & offer product recommendations.

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Description

Flowly.ai enables businesses to deploy a custom AI Agent directly onto their website. This agent is designed to significantly enhance user engagement by providing instant, accurate answers to visitor queries based on the company's specific knowledge base. It achieves this by allowing users to train the AI on website content, documents like PDFs and FAQs, and text files, ensuring the responses are precise and relevant to the business's products and services. The platform integrates with ChatGPT and offers multiple language models, including GPT-4o-mini as a default, ensuring broad compatibility and performance.

Beyond answering questions, Flowly.ai focuses on driving business growth through automated lead generation and real-time appointment booking functionalities embedded within the chat interface. It facilitates integration with numerous third-party CRM platforms via API, Zapier, and Make.com, streamlining workflows. Businesses can customize the chatbot's appearance with their own branding, including logos and color schemes, and deploy it easily via an iframe or chat bubble widget. The service emphasizes data security using AWS encryption and provides analytics to monitor performance.

Key Features

  • Custom AI Training: Train the agent on website content, PDFs, data sheets, FAQs, and text files.
  • Knowledge Base Integration: Connects the AI to your business's specific information repository.
  • Lead Generation & Appointment Booking: Design chat flows to capture leads and schedule appointments in real-time.
  • Multilingual Support: Engages users in multiple languages.
  • Custom Branding: Apply your logo and color scheme to the chat widget.
  • CRM & App Integration: Connects via API, Zapier, and Make.com to over 2,000 applications.
  • Embeddable Widget: Easily add the chatbot to almost any website platform as an iframe or chat bubble.
  • Multiple LLM Options: Access to GPT-4o-mini (default), GPT-3.5, GPT-4 Turbo, and GPT-4o.
  • Data Security: Utilizes AWS encryption and adheres to strict privacy protocols.
  • Analytics Dashboard: Provides insights into chatbot performance and user interactions (plan dependent).

Use Cases

  • Answering customer support questions 24/7
  • Generating qualified leads from website visitors
  • Booking appointments and consultations automatically
  • Providing personalized product or service recommendations
  • Assisting users with navigation and information discovery
  • Offering real-time assistance for e-commerce shoppers
  • Providing property details and scheduling tours for real estate
  • Answering healthcare inquiries and booking appointments
  • Supporting internal teams via employee intranets
  • Streamlining application filtering and interview scheduling for HR
  • Providing event information and facilitating ticket sales

Frequently Asked Questions

How secure is the data when uploaded to my custom dashboard?

Flowly.ai prioritises data security using advanced AWS encryption and adheres to strict privacy protocols. Data is not sold or passed to third parties and is deleted from servers after you delete it.

What if I need to add new or change content?

You can add new or change/edit content via your management dashboard at any time. The Knowledge Base size limit depends on your chosen subscription package.

Is the AI agent multilingual?

Yes, the platform and chatbot interface support many different languages to cater to a global audience.

Do Flowly AI agents integrate with Zapier, GHL and Make.com?

Yes, you can use the unique API to create custom integrations with over 2,000 applications including Zapier, GHL, and Make.com.

What are storage characters?

Storage (characters) refers to the amount of text data uploaded to an AI agent’s knowledge base, which includes website scrapes and uploaded documents. Characters are the unit used to measure this storage.

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