GetDone
Work Orders, on Autopilot
Description
GetDone offers a comprehensive work order management solution aimed at elevating the productivity of property management teams. It focuses on simplifying maintenance operations, accelerating work order completion times, and ultimately increasing tenant retention and satisfaction. The platform is designed as a dual-sided product, addressing the specific needs of both property managers and maintenance technicians.
By leveraging machine learning, GetDone automates the triage of work orders, considering factors like urgency, technician skill sets, and property location to optimize workflows. The system also aids in streamlining communications to minimize unnecessary back-and-forth and manage expectations effectively. Furthermore, GetDone provides robust analytics tools, offering actionable insights into work order completion rates and technician performance to support data-driven decision-making for operational improvements.
Key Features
- Machine Learning Work Order Triage: Optimizes technician workflow using ML based on priority, skills, and location.
- Streamlined Communications: Reduces back-and-forth and aids expectation management.
- Analytics Dashboard: Provides insights into work order completion and technician efficiency.
- Dual-Sided Platform: Caters specifically to both property managers and technicians.
- Service Management: Offers scoping, painting, cleaning, carpet care, make-ready punch, and QA services.
- Automated Scheduling & Management: Handles job scheduling, review/approval process, and completion tracking.
Use Cases
- Optimizing property maintenance workflows.
- Improving tenant retention via faster work order completion.
- Reducing property turnover costs and timelines.
- Managing maintenance staff and technician efficiency.
- Streamlining communication for maintenance tasks.
- Making data-driven decisions on maintenance operations.
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