Guru

Your company’s AI single source of truth

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Description

Guru operates as a unified AI platform designed to serve as a company's single source of truth for internal knowledge. It integrates the functionalities of enterprise AI search, a company wiki or knowledge base, and an employee intranet into one system. The platform connects to various existing company tools and data sources, such as CRMs, HRIS, and file storage systems, consolidating scattered information.

Utilizing AI, Guru aims to provide employees with instant, reliable, and context-aware answers directly within their workflows, accessible via integrations like Slack, Chrome extensions, or Microsoft Teams. It features customizable AI Knowledge Agents that can be tailored to specific teams or projects, delivering specialized insights. The platform includes tools for AI-assisted content creation, editing, and translation, alongside robust verification processes involving subject matter experts to maintain information accuracy. Security is managed through detailed permissions, role-based access controls, private AI models, and a stated zero-data retention policy for queries.

Key Features

AI Search: Delivers AI-driven answers from connected company sources.
Wiki/Knowledge Base: Provides an automated, centralized knowledge base for documentation.
Intranet: Offers a customizable portal for internal comms, employee profiles, org charts, and announcements.
AI Knowledge Agents: Enables creation of customizable agents for tailored, role-specific insights.
Workflow Integration: Allows access to answers within existing tools like Slack, Chrome, and Microsoft Teams.
AI Assist: Helps users draft, edit, translate, and improve content using generative AI.
Content Verification: Implements automated reminders and processes to keep information accurate and up-to-date.
Security & Permissions: Features role-based access control, private AI models, and a zero-data retention policy.
Integrations: Connects with various business systems including CRM, HRIS, and file storage.
AI Training Center: Allows users to train the AI model based on search results for improved accuracy.

Use Cases

Enterprise AI Search
Company Wiki Management
Employee Intranet Implementation
Internal Knowledge Management
Employee Onboarding Streamlining
Sales Team Enablement
Customer Support Knowledge Access
HR Information Centralization
Operations & IT Documentation
Product & Engineering Knowledge Sharing
Marketing Asset & Guideline Management

Frequently Asked Questions

How secure will my knowledge be with Guru?

Guru emphasizes high security, utilizing AWS infrastructure with certifications like ISO 27001, PCI Level 1, SOC 2, and SOC 1. They implement firewalls, access restrictions, and monitoring for network security.

Does Guru offer non-profit pricing?

Yes, specific pricing options are available for non-profit organizations through their "Guru for good" program.

What languages does Guru support?

Guru supports content creation in all languages and can instantly translate content into over 50 languages. However, the application interface itself is currently available only in English.

Does Guru have a self-hosting or on-premise option?

No, Guru is a cloud-based solution hosted on Amazon Web Services (AWS) and does not offer a self-hosted or on-premise option.

Can I give quizzes or tests in Guru?

Guru itself does not have built-in quiz or test functionality, but it integrates with Learning Management Systems (LMS) and other applications that offer these features.