Heep

Turn missed calls into guaranteed bookings

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Description

Heep is an advanced AI host assistant designed for restaurants, handling guest bookings, questions, and phone calls automatically around the clock. By integrating with a venue's booking system and supporting communication across WhatsApp, Instagram, Messenger, and Voice, it streamlines reservation management and guest communications seamlessly.

With instantaneous responses and multilingual support, Heep helps venues maximize table occupancy, improve guest satisfaction, and relieve staff from repetitive communication tasks. Its real-time, unified inbox and intelligence ensure efficient operation with minimal manual intervention.

Key Features

Omni-Channel Communication: Unified inbox for WhatsApp, Instagram, Messenger, email, and voice calls
Instant AI Booking: Real-time reservation handling with booking system integration
24/7 Availability: Always responds to guests, reducing missed opportunities
Multilingual Support: Communicates in over 15 languages for global guests
Automated Guest Support: Answers FAQs and manages guest requests without staff intervention
Voice Assistant: Handles phone reservations and inquiries automatically
Booking Trend Analytics: Provides daily recaps and key performance metrics
Customizable Experience: Menus, booking logic, and conversational tone can be tailored