Intellecta
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Description
Intellecta provides an AI-powered chatbot specifically designed for integration with Shopify stores. Its primary function is to enhance customer communication by delivering instant, accurate, and personalized responses to visitor inquiries, aiming to improve customer relations and sales.
The tool allows users to customize the chatbot's personality and appearance to match their brand. It also includes capabilities for monitoring conversations, leads, sales, and orders in real-time, alongside features like sentiment analysis to gain deeper customer insights.
Key Features
- Customizable AI Chatbot: Set up personality, appearance, and actions.
- Real-time Sales & Lead Tracking: Monitor conversations, leads, sales, and orders.
- Instant & Accurate Replies: Delivers personalized responses quickly.
- Customer Insights: Track visits, sales, issues, and sentiment analysis.
- Conversational Sales Support: Aims to improve sales conversion rates through chat.
- Human Intervention Option: Allows for human agents to step in.
- Shopify Integration: Installs directly onto Shopify stores via the app store.
Use Cases
- Improving customer response times on e-commerce sites.
- Increasing sales through conversational engagement.
- Providing 24/7 automated customer support.
- Generating leads from website visitors.
- Gathering customer insights and sentiment analysis.
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