New Relic

Intelligent Observability: Maximize business uptime and drive engineering excellence in the AI era.

Freemium

Description

New Relic provides a comprehensive observability platform that empowers organizations to gain deep visibility across their entire software stack. It enables teams to monitor application performance, infrastructure health, logs, security vulnerabilities, and digital user experiences in real-time. By consolidating data from various sources into a single platform, it helps break down silos and fosters collaboration between development, operations, and security teams.

Leveraging AI and machine learning through features like AIOps and AI Monitoring, the platform assists in proactively identifying anomalies, accelerating root cause analysis, and reducing mean time to resolution (MTTR). This approach helps organizations enhance system reliability, optimize performance, manage cloud costs effectively, and deliver superior digital experiences to their customers. It supports a wide range of integrations, including major cloud providers and popular development technologies, facilitating seamless integration into existing workflows.

Key Features

Intelligent Observability Platform: Consolidates monitoring across the full stack (applications, infrastructure, logs, network, security, user experience).
APM 360: Provides deep application performance monitoring with distributed tracing and transaction visibility.
Infrastructure Monitoring: Monitors cloud environments (AWS, Azure, GCP), Kubernetes, servers, databases, and networks.
Log Management: Collects, processes, and analyzes log data from various sources.
Digital Experience Monitoring (DEM): Includes Browser RUM, Mobile RUM, Session Replay, and Synthetic monitoring.
AIOps & AI Monitoring: Utilizes AI for proactive anomaly detection, incident correlation, and root cause analysis.
Security Monitoring: Features Interactive Application Security Testing (IAST) and vulnerability management (Security RX).
Cloud Cost Intelligence: Helps monitor and optimize cloud spending.
Extensive Integrations: Offers over 780 integrations, including OpenTelemetry support and various development languages/technologies.

Use Cases

Improving application performance and reliability
Monitoring cloud infrastructure and Kubernetes environments
Troubleshooting production issues faster
Optimizing digital user experience
Enhancing system security and detecting vulnerabilities
Managing and optimizing cloud costs
Consolidating monitoring tools onto a single platform
Supporting DevOps and SRE workflows

Frequently Asked Questions

Is New Relic free to use?

Yes, New Relic offers a perpetual free tier that includes 1 full platform user, unlimited basic users, 100 GB/month of data ingest, and access to 30+ capabilities.

Do you charge per host?

No, New Relic uses usage-based pricing based on users and data ingest (or compute and data ingest), not per-host charges. Unlimited hosts are included.

What are the differences between basic, core, and full platform users?

Basic users get access to dashboards, queries, alerts. Core users add IDE integration, error tracking, logs. Full platform users get access to the entire platform, including APM, infrastructure, DEM, AIOps, etc.

How does New Relic calculate data ingest cost?

Pricing is based on the volume of data saved in New Relic after processing and transformation rules are applied. The first 100 GB/month is free, with charges applied per GB beyond that threshold based on the chosen plan (e.g., $0.35/GB for Standard/Pro original data).

What is Data Plus?

Data Plus is an optional add-on ($0.55/GB beyond free tier) providing advanced capabilities like extended data retention, FedRAMP Moderate and HIPAA eligibility (with Enterprise), advanced log obfuscation, Vulnerability Management, and enhanced data export options.