Periscope Chat

Instant AI Chatbots for Every Platform

Free Trial

Description

Periscope Chat is an AI platform designed for businesses to create and manage conversational AI agents without coding. It enables the deployment of intelligent chatbots across various channels, including websites, WhatsApp, Slack, and custom integrations via API. These bots can be trained using existing company content like websites, documents, FAQs, and product information, ensuring they understand specific products, workflows, and customer needs.

The platform emphasizes customization, allowing users to define the bot's personality, tone, and responses to align with their brand voice. Key functionalities include handling customer queries, capturing leads, automating tasks, and providing product recommendations. Periscope Chat incorporates automatic spam detection to filter unwanted messages, reducing costs and manual review. It also features a central dashboard for overseeing conversations, assigning chats to human agents, tracking progress, and gaining insights from interactions, alongside multilingual support for global audiences.

Key Features

No Code Chatbot: Build chatbots without coding by connecting existing tools.
Omnichannel Deployment: Deploy AI agents across Web, WhatsApp, Slack, and via API.
Custom AI Personas: Craft agents that reflect your brand's voice and tone.
Smart Spam Detection: Automatically identifies and blocks spam messages to save costs and reduce human intervention.
Third Party Integrations: Sync with Google Sheets, Calendar, CRMs, or custom APIs.
Conversation Dashboard: Oversee all chats, assign to human agents, and track progress.
Insights: Get live summaries and insights from customer conversations, including sentiment and purchase intent.
Multilingual Support: Communicate seamlessly in multiple languages.
Custom Content Training: Train the AI using website links, PDFs, FAQs, or product info.

Use Cases

Customer Support: Handle customer inquiries 24/7 with automated responses.
Sales Assistance: Guide customers through the sales process to boost conversions.
User Onboarding: Provide personalized AI-driven guidance for new users.
Appointment Scheduling: Automate the management of appointments and bookings.
Product Recommendations: Offer personalized product suggestions based on AI insights.
Lead Generation: Engage website visitors and qualify potential customer leads.

Frequently Asked Questions

How easy is it to set up Periscope?

Very easy! Periscope's setup is plug-and-play across popular channels like WhatsApp, websites, and Slack. You'll be up and running quickly, and our team will guide you through the initial configuration.

Does Periscope need any special data to work?

Periscope can be trained on the content you already have—web pages, sitemaps, and documents. You can easily upload or link information like FAQs, product catalogs, or service details to create a knowledge base specific to your business.

What happens if I need help or support?

Periscope comes with dedicated support to ensure any questions or issues are addressed quickly. You'll also have access to resources and updates as we continue improving the platform.

Can I add more users to monitor or manage Periscope?

Absolutely. Periscope offers flexible admin access. You can assign roles to multiple team members so they can manage and track conversations as well as access analytics.

How secure is my data with Periscope?

Periscope prioritizes data privacy and security. Your business information and customer interactions remain confidential and are not shared across other clients or platforms. We adhere to strict data protection standards to keep your data safe.