Portals.co

The AI-Powered customer feedback platform.

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Description

Portals.co provides an AI-driven solution for gathering comprehensive customer feedback. It allows businesses to implement feedback collection mechanisms, such as website popups and linkable forms, with minimal effort, often requiring just a single line of code for website integration. The platform supports integration with various website builders and email systems, making it versatile for different online environments.

The core strength of Portals.co lies in its artificial intelligence capabilities. When a user provides initial feedback, the system intelligently crafts and asks relevant follow-up questions, simulating a detailed interview process to uncover deeper insights. Furthermore, the platform employs AI to analyze collected feedback in aggregate, automatically identifying trends like top feature requests, most loved aspects, common complaints, and even mentions of competitors, thereby providing actionable insights for businesses.

Key Features

AI-Powered Feedback Pathways: Automatically asks relevant follow-up questions based on initial customer feedback.
AI-Powered Feedback Analysis: Analyzes aggregated feedback to generate insights on feature requests, loved features, complaints, and competitors.
Embeddable Website Popups: Easily implement feedback popups on websites.
Linkable Feedback Forms: Use standalone forms for feedback collection via emails, web pages, etc.
Simple Integration: Requires only one line of code for website integration.
Broad Platform Compatibility: Integrates with HTML, Email, Webflow, Wordpress, Wix, Squarespace, Shopify, Super.so.