Rasa

Building high-trust Conversational AI experiences

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Description

Rasa provides an enterprise platform designed for creating advanced, high-trust conversational AI assistants. It utilizes a unique approach that merges a state-of-the-art open-core conversational AI engine (Rasa Pro) with an intuitive, no-code user interface (Rasa Studio). This combination allows businesses to build assistants that are consistently aligned with their brand identity and adhere strictly to internal and external policies.

The platform natively incorporates generative AI, specifically through its CALM (Conversational AI with Language Models) approach, enabling the creation of deeply nuanced conversations that can naturally handle complexities like digressions, corrections, and interruptions. Rasa emphasizes enterprise requirements such as security, observability, and scalability, offering flexible deployment options including a managed service. It facilitates effective cross-team collaboration through its visual building tools, aiming to simplify development while maximizing the potential of conversational AI for various business needs.

Key Features

Rasa Pro: State-of-the-art open-core Conversational AI framework for enterprises.
Rasa Studio: Intuitive drag-and-drop no-code UI for cross-team collaboration.
CALM (Conversational AI with Language Models): Generative AI approach for handling complex conversational patterns out-of-the-box.
Generative AI Integration: Natively leverages large language models for assistant development.
Business Logic Compliance: Ensures assistants follow business rules safely and predictably.
Enterprise-Grade Features: Built for security, observability, and scalability needs.
Flexible Deployment: Supports various deployment environments, including managed services.
Open Core Foundation: Leverages widely adopted open-source components.

Use Cases

Enhancing Customer Experience
Automating Enterprise Operations & IT Helpdesks
Assisting with Lead Generation & Sales
Automating Contact Centers & Voice Interactions
Building AI Banking Assistants
Transforming Customer Support Processes

Frequently Asked Questions

What is Rasa?

Rasa is an enterprise platform enabling the development of advanced AI assistants. It combines a state-of-the-art conversational AI engine (Rasa Pro) with an intuitive no-code UI (Rasa Studio), leveraging generative AI (CALM) for nuanced, brand-aligned, and compliant conversations.

What are the main components of the Rasa Platform?

The Rasa Platform consists of Rasa Pro (the open-core conversational AI framework), Rasa Studio (the no-code UI for building and collaboration), and offers various deployment modes including a Managed Service.

How does Rasa leverage Generative AI?

Rasa natively leverages generative AI, particularly through its CALM (Conversational AI with Language Models) approach, to simplify assistant development and naturally handle common conversational patterns like digressions, corrections, and interruptions.