Rep AI

AI Agent That Transforms Conversations into Revenue Growth

Free Trial

Description

Rep AI is an AI-powered chatbot designed specifically for Shopify stores, delivering a seamless customer experience by automating sales and support interactions. The solution engages shoppers in real-time, mimicking a skilled sales associate to drive revenue growth, reduce cart abandonment, and provide personalized product recommendations.

With plug-and-play onboarding, brand customization, and robust analytics, Rep AI enables merchants to quickly optimize their eCommerce operations. It automates common support inquiries, integrates with leading helpdesk tools, and provides actionable insights by analyzing customer conversations and behavior, ensuring businesses can scale effortlessly while protecting customer data.

Key Features

AI Sales Assistant: Engages shoppers in real time to boost conversions and average order value
Support Automation: Resolves over 95% of common customer inquiries, reducing support workload
Instant Shopify Catalog Sync: One-click synchronization of the entire product catalog
Plug-and-Play Setup: Intuitive onboarding process with no technical skills required
Brand Voice Customization: Matches the brand's tone, voice, and visual style
Resource Library Training: AI learns from uploaded documentation and files for tailored interactions
Live Chat Integration: Supports real-time human agent drop-in alongside AI
Helpdesk and Tool Integrations: Seamless connections with Gorgias, Zendesk, Klaviyo, Yotpo, and more
Actionable Analytics: Provides performance metrics, drop-off insights, and customer behavior tracking
Robust Security: Ensures GDPR and CCPA compliance with encryption and data protection

Use Cases

Increasing eCommerce conversion rates
Reducing support ticket volume for Shopify stores
Personalized product recommendations for shoppers
Upselling and cross-selling to boost average order value
Automating responses to common customer inquiries
Reducing cart abandonment rates
Gaining actionable insights into shopper behavior
Improving store content based on customer questions

Frequently Asked Questions

What makes Rep unique from other solutions?

Rep AI is more than just a chatbot; it acts as an AI sales and support concierge, focusing on boosting revenue, reducing workload, and providing actionable insights. It combines proactive sales engagement, support automation, and powerful integrations with leading eCommerce tools.

How does Rep understand my brand and catalog?

During setup, Rep connects directly to Shopify and learns every product detail in the catalog. The AI continuously syncs new information to stay updated, ensuring accurate and personalized interactions.

How much time does it take to train my AI?

Training time depends on the complexity and size of the product catalog. Merchants should prioritize keeping their Shopify content up to date. The process is ongoing as the AI adapts through conversations and feedback.

Is Rep only available on Shopify?

Yes, Rep AI is currently exclusive to Shopify stores, with future plans for expansion to other platforms.

Why is Rep AI priced at the current rate?

Pricing is based on the number of site sessions and product catalog size, reflecting the resources required to serve and engage visitors at scale. Rep AI provides around-the-clock coverage without the costs associated with human staff.