Reviewly

AI-Powered Google Review Management Software

Free Trial

Description

Reviewly offers an AI-driven solution for managing online reputations, focusing specifically on Google reviews. The platform simplifies collecting customer feedback through automated SMS invitations, which boast high open rates, and facilitates on-the-spot reviews using QR codes and NFC tags. Its AI technology assists customers by drafting potential review content, addressing common issues like writer's block or lack of time, ultimately leading to more quality reviews.

Furthermore, Reviewly streamlines the response process with AI-generated replies tailored to review sentiment, allowing businesses to respond quickly via SMS without needing to log in. The system provides real-time notifications for new reviews and features a user-friendly dashboard for managing single or multiple business locations, monitoring reputation, and tracking performance. With easy setup, CRM and Zapier integrations, and dedicated support, Reviewly aims to enhance visibility, search rankings, and lead generation for businesses of all sizes.

Key Features

AI-Assisted Review Drafts: Provides AI-generated review suggestions for customers.
AI-Powered Responses: Generates context-aware replies to Google reviews, postable via SMS.
Automated SMS Invitations: Sends review requests via text message with high open rates.
Multi-Location Management: Manage reviews for single or multiple business locations from one dashboard.
Real-Time Monitoring & Alerts: Instant SMS notifications for new Google reviews.
Physical Review Collection: Supports QR codes, NFC tags, and Review Plates for on-site feedback.
CRM & Zapier Integration: Connects with CRMs and Zapier for automated workflows.
Easy 3-Click Setup: Quick onboarding process (approx. 90 seconds).

Use Cases

Improving local SEO through increased Google review volume and engagement.
Automating the review collection process for busy businesses.
Managing online reputation across multiple business locations.
Saving time by using AI to draft review responses.
Encouraging customers to leave detailed reviews with AI assistance.
Tracking review generation performance across teams or locations.

Frequently Asked Questions

How does the free trial work?

During the trial (typically 14 days), users get full access to the Reviewly.ai platform without restrictions, including setup, Google connection, AI features, white labeling (if applicable), and integrations.

What happens when the free trial ends?

Access to the Reviewly.ai account will be suspended until a paid plan is selected and payment information is entered (or if auto-billing was set up). Reviews collected during the trial are not lost.

Does Reviewly monitor or generate reviews outside of Google?

No, Reviewly intentionally focuses solely on Google Business Profile reviews, as it is the dominant platform for business reviews, simplifying the process for businesses and customers.

How do you collect feedback and reviews?

Reviewly uses SMS text messaging to request feedback and collect reviews via its 'Rapid Reviews' process, using a dedicated private number assigned to the account.

How is Artificial Intelligence used in the review process?

AI assists customers by providing draft review text specific to the business, which they can edit. For businesses, AI generates recommended responses to new reviews based on keywords, rating, and sentiment, which can be approved and posted directly via SMS alert.