Speechmatics

Enterprise-grade APIs for Speech-to-Text and Voice AI Agents

Freemium

Description

Speechmatics provides foundational speech technology through enterprise-grade APIs designed for innovation. Its core offerings include advanced Speech-to-Text (ASR) capabilities and a sophisticated Voice Agent API, known as Flow. The ASR technology is engineered for top transcription accuracy, processing vast amounts of audio while recognizing diverse accents, dialects, and speakers in both real-time streams and recorded media files. It boasts high accuracy even in challenging, noisy environments and delivers transcriptions with less than 1-second latency across more than 50 languages, enabling global reach without compromising quality.

Alongside transcription, Speechmatics' Voice Agent API (Flow) allows businesses to build natural, responsive, and secure voice interactions. This conversational AI solution leverages the company's leading ASR to power effortless and delightful conversations. The platform offers flexibility with multiple deployment options, including SaaS, Private Cloud, Container, Virtual Appliance, and On-Device solutions, catering to various enterprise needs and integration requirements. Additional speech intelligence features like translation, summarization, chapter generation, sentiment analysis, and topic detection further enhance the value derived from voice data.

Key Features

Voice Agent API (Flow): Build natural, responsive voice interactions with dialogue management, interruption handling, and function calling.
High Accuracy ASR: Delivers leading Speech-to-Text accuracy for real-time (<1s latency) and batch processing.
Extensive Language Support: Supports transcription in 55+ languages and translation between 69 language pairs.
Real-Time Transcription: Provides high accuracy and low latency (<1 second) transcription for live audio streams.
Accuracy Models: Offers Standard (speed-focused) and Enhanced (accuracy-focused) transcription models.
Speaker Diarization: Identifies and separates different speakers in audio files and real-time streams.
Custom Dictionary: Allows users to add specific vocabulary for improved recognition accuracy.
Speech Intelligence Features: Provides bolt-on capabilities like Translation, Summaries, Chapters, Sentiment, and Topics.
Flexible Deployment Options: Supports SaaS, Private Cloud, Container, Virtual Appliance, and On-Device deployments.
Advanced Punctuation & Formatting: Includes features like advanced punctuation, casing, and numeral formatting.

Use Cases

Medical & Healthcare Transcription
Contact Center Solutions & Analytics
Media & Event Live Captioning
Video Distribution Platform Enhancement
Media Monitoring
Meeting Platform Transcription & Summarization
EdTech Applications
Unified Communications Integration

Frequently Asked Questions

What is ⚡ Lite Mode?

Lite Mode allows batch transcription at the lowest rate ($0.30/hr for Standard accuracy) for eligible jobs (English, Spanish, French, German; Standard accuracy only; no Custom Dictionary/Diarization) once free monthly minutes are used. Data may be retained to improve services, and jobs may take longer if the service is busy.

What is Standard vs Enhanced accuracy?

Speechmatics offers two transcription models: Standard, which prioritizes speed with accuracy trade-offs, and Enhanced, which provides best-in-class accuracy across all languages.

What languages do you support for transcription?

We support over 55 languages including Arabic, Basque, Bengali, Bulgarian, Cantonese, Catalan, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Interlingua, Italian, Irish, Japanese, Korean, Latvian, Lithuanian, Malay, Maltese, Mandarin (Traditional & Simplified), Marathi, Mongolian, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Thai, Turkish, Ukrainian, Urdu, Uyghur, Vietnamese, and Welsh.

Do you offer volume discounts?

Yes, volume discounts are available for businesses processing large volumes of content (over 5,000 hours per year). Contact sales for details.

How does billing work?

Billing occurs on the 1st of each month for the previous month's usage. Payment is due within 15 days. For the Pay As You Grow plan, usage beyond the free monthly hours is billed per hour based on the features used.