TextIt

The Leading Bot Platform: Easily build scalable, interactive chatbots on any channel without writing any code.

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Description

TextIt is a powerful and flexible platform that enables users to create and deploy interactive chatbots across various communication channels without needing to write any code. It is designed to help organizations of all sizes enhance customer engagement and automate interactions. With its intuitive drag-and-drop flow designer, users can build sophisticated chatbot logic quickly and efficiently.

The platform supports omni-channel communication, allowing bots to operate on services like Facebook, WhatsApp, SMS, and more, ensuring a wide reach. TextIt is built for scalability, capable of handling millions of contacts and billions of messages, making it suitable for projects of any size. It also offers features like contact databases, automated campaigns, and seamless hand-offs to human agents, alongside integrations with tools like Zapier and Wit.ai.

Key Features

Flow Designer: Build chatbots in minutes with an intuitive drag-and-drop interface.
Contact Database: Create custom fields and track contact activity seamlessly.
Campaigns: Automate ongoing customer engagement and communication sequences.
Omni-Channel Support: Deploy chatbots on Facebook, WhatsApp, SMS, and other services.
Tickets System: Enable smooth hand-offs from chatbots to human agents for complex queries.
Integrations: Connect with tools like Zapier, Wit.ai, and custom webhooks for extended functionality.
Scalable Infrastructure: Handles millions of contacts and billions of messages, supporting growth.

Use Cases

Automating customer support on multiple messaging platforms.
Running interactive marketing campaigns via chatbots.
Collecting data and feedback through automated conversations.
Sending automated reminders and notifications.
Facilitating patient communication and research data collection.
Streamlining user onboarding processes.

Frequently Asked Questions

What counts as a Messaged Contact?

Any contact that sends or receives a message (or an IVR call) in your billing period counts as a Messaged Contact. Other Contacts on your account will not be billed. This lets you build up a contact list in TextIt while only paying for the contacts you are actively interacting with.

What countries does TextIt work in?

All of them. Really! With channels like Facebook or WhatsApp, you can launch your messaging application anywhere in the world. However TextIt also has integrated with dozens of SMS aggregators and mobile operators. TextIt has been used in over 170 countries to handle over 2 billion messages.

Can I pay without a credit card?

For large accounts with special requirements, we can provide invoices and the ability to pay by bank transfer.

Can I get a demo?

We encourage you to kick the tires using a Free Trial account. That way you can play with all the features the product offers. We also have a library of tutorial videos that can help you gain an understanding of how Flows work. If you still have questions, don't hesitate to reach out using our support widget.