Upshot.ai

Experience the most powerful User Engagement Platform for Mobile & Web

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Description

Upshot.ai offers a robust user engagement platform specifically designed for mobile and web applications. It assists businesses across diverse industries such as Banking, eCommerce, EdTech, and Healthcare in enhancing customer interactions and fostering growth. The platform concentrates on optimizing crucial points in the user journey, starting from onboarding through to long-term retention, by employing personalized communication strategies, gamification techniques, and comprehensive analytics.

By integrating Upshot.ai, companies gain the capability to collect user data from various channels, categorize users according to their behavior, and set up automated engagement sequences using a dedicated journey builder. The platform includes tools for delivering targeted messages, establishing rewards systems, collecting user feedback, and applying machine learning for predictive analysis. The primary objective is to equip product, digital, and marketing teams to develop engaging products, base decisions on data, and convert occasional users into dedicated advocates.

Key Features

Analytics & Insights: Provides reports and insights to optimize user experience and conversions.
Segmentation & Rule Engine: Enables targeting messages and interventions based on user behavior in real-time.
Personalized Onboarding: Customizes the initial user experience.
Rewards & Loyalty Program: Increases customer loyalty through rewards and points.
Data Management: Securely manages user data capture from various channels (SDK, API, SQS, S3).
Engagement & Communication: Facilitates targeted messages via push, email, SMS, WhatsApp, and in-app messages.
Journey Builder: Automates user workflows and engagement sequences.
Prediction & ML Driven insights: Uses machine learning for predictive analytics like churn prediction.
Gamification: Incorporates game mechanics like badges, quizzes, leaderboards to motivate users.
Feedback and NPS: Collects user feedback through surveys, polls, and ratings.

Use Cases

Increasing customer loyalty in Banking & Insurance.
Reducing cart abandonment and increasing LTV in eCommerce.
Boosting student engagement in EdTech.
Improving farmer engagement in AgriTech.
Enhancing patient engagement in Healthcare.
Improving employee satisfaction and retention in Enterprises.
Boosting user motivation with gamified rewards.
Understanding customer needs via Voice of Customer tools.
Streamlining digital onboarding processes.
Driving product/feature adoption through personalization.
Personalizing experiences for user retention.

Frequently Asked Questions

How much time would it take to integrate and go-live?

The entire integration process, including strategy (1-2 weeks) and actual integration/testing (2-3 weeks), will be completed within 3-4 weeks.

How much effort is required by our developers to integrate?

Approximately 1-2 weeks of developer time.

How does the SDK affect app performance?

The SDK is designed to have a negligible impact on app performance from a consumer perspective.

How will the SDK integration impact the size of my Apps?

iOS binary increases by approximately 4MB, Android by 2.5MB.

How is data privacy handled in Upshot.ai?

Upshot.ai SDK doesn't automatically capture PII. Clients decide what data is captured. PII sent is masked. Data is stored in isolated containers on AWS, encrypted, and not sold. SDK encrypts data transmission.