Userdesk

Collect leads on your website with AI Assistants that engage with your visitors

Freemium

Description

Userdesk is a no-code platform designed to help businesses create custom AI assistants similar to ChatGPT. These assistants are trained specifically on a company's unique content, including websites, Notion pages, PDFs, Google Drive files, and more. This allows the AI to provide accurate and relevant answers based on the provided knowledge base.

The primary goal of Userdesk is to enhance user engagement and automate tasks. Its AI assistants can interact with website visitors 24/7, answering questions instantly, collecting leads, booking calls, and providing support in over 52 languages. Businesses can deploy these assistants through a website widget, a Slack application, or integrate them via an HTTP API. Userdesk supports various platforms like WordPress, Shopify, and Webflow, offering customization options to match brand identity and providing insights into customer queries.

Key Features

No-Code AI Assistant Builder: Create ChatGPT-like bots without writing any code.
Custom Data Training: Train assistants on websites, Notion, PDFs, Google Drive, and other documents.
Lead Generation: Automatically capture purchase intents and book calls.
Instant Replies & 24/7 Support: Provide immediate answers to user questions anytime.
Customer Insights: Analyze user questions to understand pain points and needs.
Multi-language Support: Automatically detects and replies in 52+ languages.
Cross-Platform Deployment: Use via web widget, Slack app, or HTTP API.
Content Reuse: Leverage existing documents and website content for training.
Platform Integrations: Connects with WordPress, Shopify, Webflow, Wix, Slack, etc.
Customization: Personalize the chatbot's appearance and behavior to match your brand.
Auto-Sync: Automatically keeps the AI assistant updated with changes in source data (Paid plans).
API Access: Available for building custom integrations.
GPT Model Options: Utilizes GPT-3.5 by default, with GPT-4 available on higher tiers.

Use Cases

Automating lead generation on websites
Providing instant customer support 24/7
Answering frequently asked questions based on company knowledge
Engaging website visitors proactively
Gathering customer feedback and insights
Supporting international customers with multi-language capabilities
Making internal knowledge accessible via Slack
Creating AI assistants for SaaS platforms
Building chatbots trained on Notion databases
Supporting Shopify stores with AI

Frequently Asked Questions

What type of content can be used to train the chatbot?

You can train the chatbot using website links, sitemap links, Zendesk Help Center links, Gitbook links, by connecting your Notion workspace, or by uploading PDF files.

How do I add the chatbot to my website?

You can embed the chatbot on your site using the provided embed code or directly link to the chatbot's unique URL.

Can I use the Chatbot on Slack?

Yes, there is a Slack integration allowing you to ask questions to your chatbot directly from Slack.

Can I customize the Chatbot?

Yes, you can customize the color, name, suggested questions, language, and many other aspects of the chatbot's appearance and behavior.

Does it work on websites that are in other languages than English?

Yes, your website can be in any language. The chatbot can understand questions and provide answers in over 52 languages, even if the source content is in a different language.