Zenoti

All-in-one AI platform for salons, spas, medspas, and fitness studios

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Description

Zenoti provides an integrated, AI-driven software solution for businesses in the beauty, wellness, and fitness industries. The platform simplifies complex operations by unifying guest management, appointment scheduling, payments, and staff coordination—all within a single, automated environment.

By leveraging advanced AI features, Zenoti empowers businesses to optimize their guest experiences, improve operational efficiency, and drive increased revenue. Its customizable tools support everything from membership management to dynamic pricing, enabling brands of any size to scale with confidence across multiple locations.

Key Features

AI Receptionist: Automatically answers calls, handles bookings, and manages FAQs 24/7
Online Booking: Enables guests to book appointments via website, app, Google, or social media
Kiosk & Point of Sale: Offers flexible, fast checkout with multiple device compatibility
Gift Cards & Referrals: Facilitates digital or in-store gift card sales and automated referral rewards
Memberships & Packages: Manages flexible memberships with auto-renewals and guest perks
Loyalty Programs: Provides customizable points-based rewards for repeat customers
Abandoned Cart Recovery: Automatically re-engages guests who leave bookings unfinished
Automated Waitlist Management: Instantly notifies clients about openings for canceled appointments
Dynamic Pricing: Adjusts prices based on demand, peak hours, or provider rules
Integrated Payroll & Tipping: Automates payroll, tracking tips, commissions, and hours
Photo Manager: Standardizes before-and-after photo capture and comparison
AI Engagement Hub: Connects guest interactions to history, insights, and upsell suggestions
AI Lead Management: Automates lead capture, qualification, and multi-channel follow-up
Automated Reputation Management: Collects reviews and monitors feedback across platforms