Autocalls.ai

AI voice agents for customer support and sales automation

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Description

Autocalls.ai is a platform designed to automate phone communications using AI voice agents. It enables businesses to create and deploy sophisticated AI phone call systems without requiring coding skills, aiming to improve lead conversion and ensure no calls are missed. The service handles both inbound and outbound calls, suitable for various functions including customer support, appointment scheduling and reminders, lead qualification, and sales outreach.

The platform features a no-code interface allowing users to build automations and integrate with over 250 popular tools like HubSpot, GoHighLevel, and Calendly. It supports over 40 languages with multiple natural-sounding voices and accents, including the option to clone a user's own voice. Autocalls.ai offers features such as parallel call handling, knowledge base integration from documents and websites, human agent transfer capabilities, detailed call reporting, and a white-label solution for agencies or businesses wanting to offer the service under their own brand.

Key Features

No-Code Platform: Build and manage AI agents with a drag-and-drop interface.
AI Voice Agents: Handle phone calls with human-like conversation capabilities.
Multilingual Support: Operates in 40+ languages with diverse accents.
Voice Cloning: Option to use custom cloned voices.
Inbound/Outbound Call Automation: Manages both incoming customer queries and proactive outreach.
Appointment Scheduling: Integrates with calendars (GoHighLevel, Calendly, Google Cal, etc.) for booking and reminders.
Customer Support Automation: Provides 24/7 support, answering FAQs, handling complaints.
Sales Automation: Performs cold calling, lead qualification, and follow-ups.
Integrations: Connects with 250+ tools including CRMs and automation platforms.
Knowledge Base Integration: Feeds AI agents with information from PDFs, websites, and documents.
Simultaneous Calls: Handles multiple calls in parallel (up to 1000 depending on plan).
Human Handoff: Transfers calls to human agents when needed.
Detailed Reporting: Provides call recordings, transcriptions, and analytics.
White Label Solution: Allows rebranding and reselling of the platform.
International Phone Numbers: Offers numbers from 150+ countries or integrates existing SIP numbers.

Use Cases

Automating customer support phone calls.
Scheduling and confirming appointments for clinics, salons, dealerships.
Handling real estate inquiries and scheduling viewings.
Managing e-commerce customer service (order tracking, returns).
Automating patient engagement and reminders for medical practices.
Conducting outbound sales calls and qualifying leads.
Performing customer satisfaction surveys and collecting feedback.
Managing call center operations for inbound/outbound tasks.
Automating renewals and upselling calls.
Answering frequently asked questions automatically via phone.
Handling complaints and claims recording.

Frequently Asked Questions

How does Autocalls work as an AI phone call platform?

Autocalls AI automates customer interactions with customizable AI voice agents that can scale. It manages outbound (proactive outreach) and inbound (responsive) calls for tasks like lead qualification, customer support, and appointment scheduling using no-code tools.

Can I use Autocalls.ai with my existing phone system?

Yes, Autocalls.ai can integrate with most existing phone systems, ensuring a smooth transition and maintaining current functionality.

Is expertise required for creating quality prompts?

No, expertise in prompting is not required. Autocalls provides templates, and the AI agents are designed to be flexible with various prompts for a natural conversation experience.

Can I set up automations with Autocalls?

Yes, you can create automations and workflows using their no-code platform, similar to Zapier and Make, setting up triggers and actions for the AI agent to execute.

How does the AI learn about my company information?

You can upload documents like PDFs, Word files, or provide website links containing your company information to train the AI. Additional details can be provided to experts for further personalization.