Bexy

Turn visitors into High Spending buyers with AI

Free Trial

Description

Bexy is an AI-powered sales assistant specifically designed for online retailers to enhance their e-commerce operations. It integrates seamlessly with popular platforms like Shopify, WooCommerce, BigCommerce, and Magento, learning directly from the store's product catalog, pages, and policies, as well as custom uploaded content. This allows Bexy to provide accurate, context-aware assistance to customers around the clock.

The tool focuses on converting visitors into buyers by engaging them with personalized, human-like conversations, offering smart product recommendations, and even adding items directly to the cart. Bexy handles a significant portion of customer support queries automatically in over 95 languages, freeing up human resources. Additionally, it provides actionable analytics through a dashboard, enabling businesses to track customer engagement, AI-assisted sales, and gain insights into the customer journey to optimize strategies.

Key Features

Plug & Play Setup: Easily connects with e-commerce platforms and learns from shop data.
AI-Powered Sales: Engages customers, recommends products, adds to cart, and guides conversions.
Actionable Analytics: Tracks real-time customer engagement, AI-assisted sales, and journey insights.
24/7 AI Sales Assistant: Provides round-the-clock support and sales assistance using AI (powered by ChatGPT).
Smart Product Matching: Helps shoppers find products quickly and efficiently.
Multi-Language Support: Communicates in over 95 languages.
Intuitive Cart Integration: Allows adding items directly to the cart via chat.
Proactive Behavioral AI: Engages visitors based on their behavior at opportune moments.
Multi Data Source Training: Trains on shop pages and content uploaded from cloud providers (Dropbox, Google Drive etc.).
Customer Handoff: Seamlessly transfers complex queries to human agents via email integration.

Use Cases

Increasing average customer spend in e-commerce stores.
Automating customer support and query resolution (handling up to 97%).
Improving website conversion rates.
Reducing shopping cart abandonment.
Providing personalized shopping assistance 24/7.
Engaging website visitors proactively based on behavior.
Offering multilingual customer service worldwide.
Generating leads and guiding users through the sales funnel.

Frequently Asked Questions

Can you embed a chatbot on multiple websites?

Yes, you can add a chatbot to as many websites as you want, allowing visitors to interact with it on any of your sites.

What type of content can we use to train the chatbot?

You can train the chatbot using automatically synced content from supported e-commerce platforms (products, pages, collections). You can also add more content by uploading files (CSV, TXT, PDF, DOCX, PPTX, MD), adding custom website links or FAQs, or connecting cloud storage providers (like Dropbox, Google Drive) to transfer files directly.

Do you retrain the chatbot automatically when the website content changes?

For connected e-commerce platforms, shop pages, collections, and products are automatically synced and trained on when content changes. For manually submitted links, you currently need to manually trigger a re-crawl via the dashboard, though automation is planned.

Does Bexy AI integrate with ticketing platforms like Zendesk or HubSpot?

Yes, Bexy AI integrates with any ticketing platform that supports email. When a conversation is handed over to a human agent, the chat transcript is automatically forwarded to your designated support email, allowing your helpdesk system to create a ticket.

Can the chatbot work on non-English websites?

Yes, the chatbot can be integrated with websites in any language and supports communication in over 95 languages.