ChatGen

Automate conversations to accelerate your company

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Description

ChatGen offers a sophisticated hybrid chatbot platform designed to empower businesses by automating conversations across various touchpoints. It facilitates enhanced communication with prospects, customers, and internal employees, aiming to significantly reduce turnaround times and boost overall productivity. The platform enables the creation and deployment of intelligent chatbots tailored to specific business needs.

With ChatGen, organizations can deploy their conversational AI solutions on multiple channels, including WhatsApp, Messenger, Twitter, and Slack. This omni-channel capability ensures a consistent user experience and supports sales and customer service teams by automating lead qualification, providing instant support, and enabling seamless live chat handovers. The platform also offers robust analytics to monitor performance and tools to create engaging conversational landing pages.

Key Features

Omni-channel platform: Deploy chatbots on WhatsApp, Messenger, Twitter, and Slack.
Automate lead qualification: Qualify leads 24/7 and route them to appropriate sales representatives.
Live view: Initiate chats with live website visitors based on their activity and profile.
Intelligent routing: Direct high-potential leads to top-performing sales agents at any conversation stage.
Extensive analytics: Monitor bot and agent performance through a comprehensive dashboard.
Live chat: Enable instant connection between visitors and live agents via bot or direct chat.
Conversational landing pages: Create branded, automated conversational landing pages for lead generation campaigns.
App Integrations: Connect with a variety of business tools through one-click integrations.