Crowd

All-in-one user research and feedback platform

Freemium

Description

Crowd offers a comprehensive suite of tools designed to help businesses deeply understand their users, enabling the creation of meaningful experiences and fostering business growth. The platform empowers teams to gather, analyze, and act on user feedback effectively.

By utilizing Crowd, organizations can gain critical insights into customer needs, leading to improved user experiences and increased customer retention. It facilitates data-driven decision-making, helps identify growth opportunities, and optimizes product development processes through features like research studies, moderated sessions, and embeddable feedback mechanisms.

Key Features

Unmoderated User Tests: Conduct various studies like surveys, card sorting, 5-second tests, prototype tests, and website tests.
Moderated Research Sessions: Run live interviews with features like session recording, automated transcription, and AI-generated summaries.
Embeddable Feedback Widgets: Collect continuous user feedback directly within your platform using CSAT, NPS, bug report, and feature request widgets.
AI-Powered Analysis: Utilize AI to explore patterns, ask questions, and decode complex user data from tests and feedback in minutes.
Participant Pool Access: Launch research studies to a diverse pool of over 130,000 participants.
Insight Documentation & Management: Organize and document research findings using integrated docs and kanban boards.
Team Collaboration Workspaces: Enhance teamwork with shared workspaces, role management, and streamlined workflows.
Integrations: Connect with existing tools and workflows through integrations like Zapier and Slack.
Pre-built Templates: Start research quickly with ready-made templates for common use cases such as prototype testing.
Data Security & GDPR Compliance: Ensures robust data protection and adherence to global privacy regulations.