FPT.AI

The Future of Human x AI Agents for Business Transformation

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Description

FPT.AI provides a comprehensive artificial intelligence ecosystem designed to transform businesses into AI-first organizations. It focuses on leveraging the power of Generative AI and AI Agents to unlock efficiency, create new value, and drive innovation. The platform offers a suite of solutions aimed at enhancing customer interactions, automating workflows, and empowering employees.

By integrating cutting-edge AI technologies, FPT.AI helps businesses improve customer satisfaction through intelligent virtual assistants, optimize operational processes via automation like document reading and eKYC, build a more productive digital workforce, and increase sales effectiveness with data-driven insights and automated campaigns. It caters to various industries including banking, insurance, retail, and logistics, supporting functions like customer service, HR, sales, and compliance.

Key Features

AI Virtual Assistants: Generative AI-powered assistants for 24/7, automated, omni-channel customer conversations.
FPT AI Chat: Chatbot building platform using advanced Machine Learning and NLP/NLU.
FPT AI Read: Document automation capabilities including OCR (Optical Character Recognition).
FPT AI eKYC: AI-powered Know-Your-Customer verification solutions.
FPT AI Speech: Speech recognition and synthesis technologies (Text-to-Speech, Speech-to-Text).
Digital Workforce Solutions: AI tools for office support, knowledge management, and human capital development.
Operational Excellence Tools: Solutions for call center quality control, document automation, and payment collection.
Sales Efficiency Augmentation: Data analytics, actionable insights, and automated sales/marketing processes.