Gladia

AI Audio Infrastructure for Accurate Speech-to-Text

Freemium

Description

Gladia provides developers and businesses with robust AI-powered speech-to-text capabilities through its API. It focuses on delivering high accuracy and speed, leveraging advanced models like Solaria for transcription in over 100 languages with native-level performance. The service supports both asynchronous (batch) transcription for processing large audio files and real-time streaming transcription with low latency, suitable for live applications.

The platform is designed as an AI audio infrastructure solution, offering features essential for various business needs without transcription hallucinations. It aims to streamline workflows in areas such as customer experience analysis, sales call insights, meeting assistance, and media content processing. Gladia emphasizes ease of integration for developers and provides scalable solutions from free tiers for individuals to custom enterprise plans with dedicated support and hosting options.

Key Features

Real-Time Streaming Transcription: Fully multilingual engine with <300ms latency.
Asynchronous Batch Transcription: Accurate transcription with speaker diarization and no hallucinations.
Multilingual Support: Native-level transcription accuracy in 100+ languages (Solaria model).
Speaker Diarization: Identifies and labels different speakers in the audio.
Word-Level Timestamps: Provides precise timing for each transcribed word (Pro plan).
Language Detection: Automatically identifies the language spoken in the audio (Pro plan).
Custom Vocabulary: Allows users to add specific terms for improved accuracy (Pro plan).
API Access: Enables integration into applications via Playground and Documentation.
Caption Generation: Outputs SRT and VTT formats for subtitles (Pro plan).
Security Compliance: GDPR, HIPAA, and SOC Type 2 compliant.

Use Cases

Enhancing customer experience in contact centers
Supercharging sales calls with AI transcription and insights
Powering AI meeting assistants with note-taking capabilities
Streamlining media editing and subtitle creation

Frequently Asked Questions

Can I try Gladia for free?

Yes, you can sign up for a free tier plan and enjoy up to 10 hours of transcription free of charge each month.

What payment methods do you accept?

We use Stripe for payments and accept the main credit cards (Visa and Mastercard). Additionally, we offer alternative payment options for enterprise-level plans such as bank transfers or invoicing.

Can I change my pricing plan?

You can upgrade or downgrade your pricing plan anytime directly from your account settings or by contacting our sales team.

Can I cancel my subscription whenever I want?

Yes, you can. When you cancel your subscription, you will retain access to our services until the end of your current billing cycle.

Are there set-up fees or hidden costs?

No, we're fully transparent about our pricing, and you can find all the information on our Pricing page. There are no setup fees or hidden costs.