Iterato

AI-Powered Product Manager for Actionable Customer Feedback

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Description

Iterato positions itself as an AI-powered product manager designed to transform how businesses handle customer feedback. Instead of traditional static surveys, it employs AI-driven conversational feedback mechanisms that adapt in real time. This approach aims to engage users more effectively by asking relevant follow-up questions based on their behavior, business context, and specific event triggers, moving beyond simple reactions to understand the 'why' behind user sentiments.

The platform emphasizes turning raw feedback into strategic decisions. It automatically processes interactions, analyzes trends, and provides clear, actionable reports, essentially offering a roadmap for product improvement. Iterato integrates seamlessly into websites or apps with a simple 2-step process and provides user context, session data, and console logs alongside feedback for deeper understanding. It also offers API access and plans integrations with other popular tools, adapting its feedback approach to suit various industries.

Key Features

Reaction-Based Feedback: Leverages human psychology for higher engagement.
AI-Powered Conversational Feedback: Adapts questions in real-time, replacing static surveys.
Intelligent Insight Reports: Analyzes trends and delivers actionable product roadmaps.
Seamless Integration & Customization: Embeds easily and allows custom triggers/questions.
Contextual Data: Provides user context, session data, and console logs with feedback.
API Access: Allows fetching all feedback, insights, and analytics.
Industry Adaptation: Tailors feedback mechanisms for specific business sectors.
Automated Feedback Prioritization: AI automatically prioritizes feedback points.
Real-Time User Sentiment Analysis: Gauges user feelings instantly.