KWatch.io
Monitor Social Media Conversations and Keywords in Real-Time
Description
KWatch.io is a social listening platform designed to monitor online conversations across various social media channels. It enables users to track specific keywords mentioned in posts on platforms including LinkedIn, X (formerly Twitter), Facebook, Youtube, Reddit, Hacker News, and Quora. The tool delivers real-time alerts via email, Slack notifications, or API webhooks whenever a defined keyword is detected or when new comments appear in tracked conversations on Reddit and Hacker News.
Beyond simple monitoring, KWatch.io incorporates AI to automatically analyze the sentiment surrounding detected keywords, offering insights into public perception of a brand, product, or topic. This functionality helps businesses understand customer feedback, monitor competitor activity, identify market trends, manage customer support issues raised on social media, and measure the impact of marketing campaigns or announcements. The platform aims to provide actionable intelligence derived from online discussions.
Key Features
- Keyword Monitoring: Define and track keywords across LinkedIn, X, Facebook, Youtube, Reddit, Hacker News, and Quora.
- Conversation Tracking: Monitor specific posts or comment threads on Reddit and Hacker News for new comments.
- Real-Time Alerts: Receive instant notifications via email, Slack, or API webhook when keywords are found or comments are made.
- AI Sentiment Analysis: Automatically analyzes the sentiment of keyword mentions.
- Multi-Platform Support: Monitors major social media platforms including LinkedIn, X, Facebook, Youtube, Reddit, Hacker News, and Quora.
- API & Webhooks: Integrate monitoring results into other systems via API webhooks.
- Slack Notifications: Receive alerts directly in Slack channels.
- Bulk Keyword Import: Upload large lists of keywords via CSV file (Paid plans).
- Team Management: Collaborate with team members and manage access (Paid plans).
Use Cases
- Attract Customers: Engage in conversations where your brand, competitors, or relevant topics are discussed.
- Get Feedback: Monitor mentions to understand public opinion about your brand or product.
- Monitor Competitors: Track competitor mentions to adapt your strategy.
- Market Intelligence: Follow industry trends, new technologies, and relevant topics.
- Customer Support: Identify and respond to customer complaints or queries on social media.
- Impact Measurement: Measure the online buzz generated by marketing campaigns, product launches, or press releases.
Frequently Asked Questions
Can I stop my paid subscription anytime?
Yes, our plans are prorated, so you can stop your subscription anytime. If you stop your subscription in the middle of a billing cycle, you will get a discount that will be automatically applied on the next invoices.
Do you monitor social media in real-time? What is the refresh rate?
Yes we monitor social media in real-time. The refresh rate is per second. You should expect to receive the notifications within a couple of seconds and up to 1 minute in case of temporary congestion.
How will you inform me when you detect something?
You will receive an email. You can also set up an API webhook to automatically integrate the result into your system, or set up a Slack notification.
Which kind of AI analysis do you perform exactly?
Once a keyword is detected, we use AI to analyze the sentiment about the keyword. It allows you to automatically understand what people think about you, your brand, your product, etc.
Do you monitor Facebook groups?
Yes we do monitor public Facebook groups but not private groups for the moment.
