LangCall

AI That Makes and Answers Phone Calls

Freemium

Description

LangCall utilizes artificial intelligence to manage phone communications for businesses and individuals. Its AI agents are designed to handle both incoming and outgoing calls, automating repetitive tasks. The service features natural-sounding, human-like voices with low latency, allowing for near real-time, interruptible conversations. Users can monitor calls live via a web interface and retain full control, including the ability to end calls prematurely.

For inbound calls, LangCall can filter out spam and scam calls, provide 24/7 frontline inquiry support, answer frequently asked questions, and generate leads by asking pre-defined questions. For outbound calls, the AI can navigate complex phone menus, wait on hold and transfer the call once a human connects (Transfer-to-Me mode), or handle the entire conversation autonomously, providing a summary afterwards (Fully Automated AI mode). Setup involves selecting a dedicated number and customizing the AI assistant's name, voice, and instructions using plain English.

Key Features

Inbound Call Handling: AI answers calls, filters scams/marketing, provides 24/7 support, answers FAQs, and generates leads.
Outbound Call Handling: AI makes calls, navigates phone menus, waits on hold (Transfer-to-Me), or handles full conversations (Fully Automated AI).
Natural-Sounding Voices: Utilizes ultra-high quality, human-like AI voices.
Low Latency & Interruptible: Enables near-real-time interaction and allows users to interrupt the AI.
Real-Time Call Monitoring: Streams live conversations to the website with the option to end calls anytime.
Customizable AI Assistant: Allows naming the assistant, choosing a voice, and programming behavior using plain English.
Dedicated Phone Number: Provides a unique phone number for the AI assistant (paid plans).
AI Call Summaries: Generates summaries for fully automated AI calls.
Voice Cloning: Option to clone user's voice (Premium plan).

Use Cases

Automating repetitive inbound and outbound calls.
Filtering and screening unwanted marketing or scam calls.
Providing 24/7 customer support and answering FAQs.
Handling frontline reception inquiries automatically.
Generating leads by collecting information from callers.
Navigating automated phone menus to reach specific departments.
Waiting on hold and connecting the user when a human representative is available.
Making automated calls to gather information or convey messages.

Frequently Asked Questions

How does LangCall work for outbound calls?

You fill out a simple form with the number to call, your number, and the call's purpose. The AI agent then makes the call. In 'Transfer mode', it navigates menus/waits and connects you when a human answers. In 'Full-AI mode', it handles the entire conversation and provides a summary.

How does LangCall work for inbound calls?

You select a dedicated phone number and customize your AI assistant (name, voice, instructions in plain English). The AI then handles incoming calls based on your setup, performing tasks like filtering, answering FAQs, or lead generation.

What is the Transfer mode?

In Transfer mode for outbound calls, LangCall's AI agents navigate phone menus and wait in queues, connecting you directly to a human representative only once they begin speaking.

What is the Full-AI mode?

In Full-AI mode for outbound calls, the AI agent handles the entire conversation—asking questions, checking availability, conveying intentions, etc. Afterwards, you can view the full conversation transcript and an AI-generated summary online.

Can I intervene when an AI call is in progress?

Yes, the conversation is streamed in real-time to the website. You can monitor the call and choose to end it at any time.