Newton
The AI Workflow Operations Platform for Dental
Description
Newton streamlines dental practice operations by automating outbound and inbound call handling, appointment scheduling, and patient communication. With deep integrations into practice management systems, its AI-powered platform operates 24/7, ensuring no missed opportunities and providing powerful analytics for productivity and revenue enhancement.
The solution empowers dental teams to boost efficiency by filling cancellations instantly, reducing no-shows, automating insurance verification, and capturing actionable insights across all locations, giving practices transparent control and improved operational visibility.
Key Features
- Outbound & Inbound AI Call Handling: Manages scheduling, reminders, and patient communication for dental practices
- 24/7 Practice Co-pilot: Always-on monitoring and management of every patient inquiry and booking opportunity
- AI-powered Insights & Visibility: Provides real-time analytics and actionable insights on calls and operations
- Outbound AI Dialing: Automates high-volume patient recall and campaigns to fill open appointment slots
- Real-Time Cancellation Backfills: Instantly fills cancellations through waitlist management
- Inbound Call Handling: AI answers calls, handles requests, and schedules directly into the PMS
- Programmable Voice AI: Customizable automation that escalates when necessary based on set rules
- Deep PMS Integrations: Seamlessly integrates with leading cloud and on-premise practice management solutions
- AI-powered Task Management: Central hub for managing to-dos and follow-ups assigned by AI
- Modern Dental Phone System: All-in-one platform supporting phone, SMS, and fax with call analytics
Use Cases
- Automate appointment scheduling in dental offices
- Reduce missed calls and patient no-shows
- Fill last-minute cancellations and optimize appointment slots
- Integrate call management with dental practice management software
- Analyze and improve team productivity and patient engagement
- Handle after-hours and overflow calls automatically
- Automate insurance verification for patients
- Reactivate inactive or lapsed patients
Frequently Asked Questions
Do I have control over the AI?
Yes, you can set rules so the AI handles requests independently and escalates only when appropriate.
What does the onboarding process look like?
Newton offers a dedicated and streamlined onboarding process, configurable at both executive and location levels.
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