Phonely

AI Call Management Platform for Businesses of All Sizes

Freemium

Description

Phonely offers a comprehensive AI-powered platform designed to manage business phone communications at any scale. It provides intelligent call handling capabilities, featuring over 100 voices and languages for personalized interactions. The system includes AI-generated call summaries and analytics to derive insights from conversations.

Businesses can leverage features such as automated email and SMS notifications, call routing, and integration with knowledge bases built from documents or website imports. Higher-tier plans unlock advanced functionalities like CRM and scheduling integrations (e.g., Salesforce, Zapier, Calendly), outbound calling capabilities, and sophisticated voice cloning technology. Phonely caters to diverse needs, from basic answering services for small teams to enterprise-level solutions with custom integrations, fine-tuning, SIP trunking, and enhanced security protocols like SAML and signed BAAs.

Key Features

AI Call Answering: Automated handling of inbound calls using AI.
100+ Voices & Languages: Wide selection of voices for diverse communication needs.
AI Summary & Analytics: Generates summaries and insights from call data.
CRM & Scheduling Integrations: Connects with tools like Salesforce, Zapier, Calendly, GoHighLevel.
Outbound Calling: Enables making outbound calls through the platform.
Voice Cloning: Create custom voice clones for personalized interactions.
Knowledge Base Integration: Answers questions using imported documents or website content.
Call Routing & Transferring: Directs calls based on defined workflows.
Custom Integrations & Fine-tuning: Offers tailored solutions for enterprise needs.
REST API Access: Allows for developer integration.

Use Cases

Automated customer support answering system
After-hours call handling for businesses
Lead qualification and scheduling via phone
AI-powered outbound sales campaigns
Providing multilingual customer service
Streamlining call center operations with AI

Frequently Asked Questions

Which plan is right for me?

Phonely offers plans designed for businesses of all sizes:
• Starter: For very small organizations, solopreneurs, or anyone receiving up to 50 calls per month who needs a basic answering system. Start for free and access 100+ voices, languages, and basic notifications.
• Professional: Ideal for small businesses handling 50-250 calls per month or those needing after-hours support with live integrations, such as sending text messages or scheduling.
• Business: Perfect for medium-sized businesses handling 250-1,000 calls per month. Includes white-glove onboarding, priority support, and advanced analytics for scaling operations.
• Enterprise: Tailored for large organizations receiving 1,000+ calls per month, with features like custom integrations, SIP trunking, and enterprise-grade security.