QuickReply.ai

One-stop WhatsApp business solution for eCommerce brands

Paid

Description

QuickReply.ai provides a comprehensive WhatsApp business solution tailored for eCommerce brands. The platform focuses on automating marketing processes, customer relationship management, and support using smart automations and enabling two-way conversations. It aims to help online stores convert visitors into repeat buyers by leveraging WhatsApp's high engagement rates.

The tool facilitates various marketing activities such as personalized bulk messaging, interactive drip campaigns, and running Click-to-WhatsApp ads. Additionally, it offers features like a multi-agent inbox for managing customer interactions, WhatsApp pop-ups for lead capture, and detailed revenue tracking to monitor campaign performance and customer behavior. It aims to reduce customer acquisition costs, minimize return-to-origin (RTO) rates by converting COD orders to prepaid, and increase customer lifetime value through effective retention strategies.

Key Features

Broadcast Marketing: Automate outreach with scheduled, data-driven campaigns, smart segmentation, and contact-level tracking.
Interactive Drip Campaigns: Craft multi-step customer journeys with personalized paths based on user behavior and triggered via integrations.
AI Chatbot: Provides 24/7 pre & post-sales assistance with a no-code builder, CRM data personalization, and agent handover.
Multi-Agent Inbox: Consolidates all customer interactions for campaign management and communication.
WhatsApp Pop-up: Captures visitor WhatsApp numbers and integrates them into welcome journeys.
Revenue Tracking: Offers real-time ROAS monitoring and tracks sales funnel stages.
Click-to-WhatsApp Ads: Runs ads redirecting users to WhatsApp, with lead sorting and chatbot flows.
COD to Prepaid Conversion: Automates converting Cash-on-Delivery orders to prepaid via WhatsApp journeys.
Integrations: Connects with existing apps like Shopify, Zoho CRM, Hubspot, Salesforce, etc.

Use Cases

Automated abandoned cart recovery via WhatsApp
Converting COD orders to prepaid automatically
Providing automated customer service and support
Sending automated order alerts & notifications
Announcing product launches via broadcast
Driving repeat purchases & winning back customers
Running upselling and cross-selling campaigns on WhatsApp
Executing WhatsApp broadcast marketing strategies
Implementing AI-powered WhatsApp chatbots
Capturing leads via website WhatsApp pop-ups
Managing and automating Click-to-WhatsApp ad campaigns

Frequently Asked Questions

Can I use my existing WhatsApp number with QuickReply.ai?

Yes, you can use your existing WhatsApp number. We will help in upgrading your account to WhatsApp Business API. If you already have a WhatsApp Business API number, we will help you migrate too.

Is there a limit on the number of messages I can send?

Yes, your account starts with a limit of 1000 messages per day. This limit can be upgraded to 10,000 and then 1L messages/day based on regular usage.

Can my team members login from multiple devices?

Yes, multiple members can access the QuickReply panel from multiple devices and send/receive messages.

How much time does it take to set up everything?

It takes 1-2 days to get your account ready if your Facebook business manager is verified. If verification is needed, it takes an additional 2-3 days.

Can I apply for Green Tick?

Yes, once your number has some usage, you can apply for the Green Tick.