Zipchat AI

AI Agents for Ecommerce Sales, Support & WhatsApp Marketing

Free Trial

Description

Zipchat AI offers AI-powered chatbots designed specifically for ecommerce businesses. These AI agents work 24/7 to engage website visitors proactively, addressing last-minute doubts and guiding them through the purchase process to increase sales conversions and average order value. The system resolves a high percentage of customer support requests instantly in over 95 languages, personalizing interactions and continuously learning to improve responses.

Beyond sales and support, Zipchat AI transforms customer conversations into valuable data, uncovering actionable insights invisible to human analysis. This helps businesses understand customer needs better, identify trends, and optimize their store's conversion rate. It integrates with various ecommerce platforms like Shopify, Magento, and others, as well as support ticketing systems like Gorgias and Zendesk, making it a versatile tool for enhancing customer experience and driving growth.

Key Features

Proactive Chat: Engages visitors based on behavior to reduce cart abandonment.
24/7 Multilingual Support: Provides instant support in 95+ languages.
Knowledge Base Integration: Automatically pulls info from sources for accurate answers.
Sales Tracking: Monitors chat conversions and revenue generated.
Actionable Insights: Analyzes conversations to uncover trends and improvement areas.
Lead Generation: Captures visitor information via chat.
Ticketing Platform Integration: Creates support tickets in systems like Gorgias and Zendesk.
WhatsApp AI: Extends automation capabilities to WhatsApp.
Quick Setup: Live in minutes with no tech skills needed.
Customization: Tailor chat appearance and behavior.

Use Cases

Convert store visitors into customers
Automate customer support 24/7
Generate actionable insights from customer conversations
Increase Average Order Value (AOV)
Reduce cart abandonment
Provide multilingual customer service
Generate leads for marketing sequences
Improve website navigation and user experience
Automate WhatsApp Marketing

Frequently Asked Questions

How long does it take to set up Zipchat?

It takes just a few minutes to set up Zipchat. No technical skills are required!

Does it work on any site/CMS?

Yes, Zipchat can be integrated with any website or CMS. It has a native app for Shopify but can also be manually added to other platforms.

What languages does it speak?

Zipchat supports over 95 languages, making it perfect for businesses with a global audience.

Can you integrate with CRM and support platforms?

Yes, Zipchat can integrate with any CRM that support Zapier. It can also be integrate with any support platforms where you can connect a support inbox.

How does it work?

Zipchat uses AI to engage visitors on your website, answer their questions, recommend products, and boost sales by guiding them through their shopping journey.