aiventic

Solve any service call with AI-driven guidance

Paid

Description

aiventic is an AI-powered platform designed to assist field service professionals, particularly in industries like appliance repair, HVAC, and commercial equipment maintenance. It utilizes AI agents to deliver real-time support directly to technicians during service calls. The system provides step-by-step repair guidance, helping even less experienced technicians navigate complex fixes correctly on the first attempt, thereby reducing guesswork and improving accuracy.

Beyond guidance, aiventic features smart part identification to quickly pinpoint necessary components, minimizing errors and delays. It also offers on-demand access to journeyman-level knowledge, tips, and tricks, effectively upskilling technicians on the job. Additional functionalities include voice-activated assistance for hands-free operation, instant access to equipment service history, and real-time diagnostic insights. These capabilities aim to significantly reduce costly callbacks, increase first-call completion rates, accelerate technician training, and boost overall team efficiency and productivity.

Key Features

Instant Repair Guidance: Delivers step-by-step instructions for complex repairs.
Smart Part Identification: Accurately identifies required components, reducing errors.
Journeyman Knowledge on Demand: Provides access to expert tips and troubleshooting.
Voice-activated Assistance: Enables hands-free operation through voice commands.
History at a Glance: Instantly retrieves past service records for equipment.
Real-Time Insights: Analyzes issues on the fly and suggests potential fixes.
AI Symptom Triage: Assists in diagnosing problems based on symptoms.
Service Summaries: Automatically generates summaries of service calls.